Privacy Policy

Posted on September 1, 2019

Shenzhen Dazoo Technology Co., Ltd. (hereinafter referred to as "Dazhou", "Dazhou Zhichuang", "Dazoo", "we" and "our") understands the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting personal data to Dazoo. This Policy applies to Dazoo ​​websites, products, apps and services that display this Privacy Policy, or link to this Privacy Policy.

This policy describes how Dazoo ​​processes your personal data, but this policy may not address all possible data processing scenarios. Information about the collection of product- or service-specific data may be published by Dazoo ​​in a supplemental policy, or in a notice provided at the time of data collection.

We have created this policy to help you understand the following:

1.How Dazoo ​​collects and uses your personal data

2.How Dazoo ​​uses cookies and similar technologies

3.Personal data involved in the use of the APP and how to use it

4. Personal data involved in the use of the product and how to use it

5. How Dazoo ​​discloses your personal data

6.How to access or modify your personal data

7. How Dazoo ​​protects your personal data

8.Third-party providers and their services

9.How this policy is updated

10.How to contact Dazoo

1. How Dazoo ​​collects and uses your personal data

Personal data is information that, when used alone or in combination with other information, can identify an individual. This data is submitted to us directly by you when you use our website, products or services, and when you interact with us, for example, when you create a Dazoo ​​account or contact us for support; or by recording how you interact with our Interaction with a website, product or service, for example, through technologies such as cookies, or by receiving usage data from software running on your device. Where permitted by law, we also obtain relevant data from public and commercial third-party sources, for example, we support our services by purchasing statistical data from other companies. The data we collect depends on how you interact with Dazoo, including the websites you visit or the products and services you use, including name, business name, address, email, phone number, login information (account and password), etc. We also collect the information you provide to us and the content of messages you send us, such as inquiries you enter or questions or information you provide for customer support. When you use Dazoo ​​products or services, you may be required to provide your personal data. In some cases, you may choose not to provide personal data to Dazoo, but if you choose not to provide it, Dazoo ​​may not be able to provide you with related products or services, nor respond or solve problems you encounter.

We may use your personal data for the following purposes:

(a) Create an Account.

(b) Fulfill your transaction or service requests, including fulfilling orders; delivering, activating or validating products or services; providing training and certification and administering and processing training and certification results; participating in online or offline events; at your request Change or provide information you request (such as product or service marketing materials, white papers); and provide technical support.

(c) with your consent, to contact you; to send you information about products and services that may be of interest to you; to invite you to participate in Dazoo ​​events (including promotions), market research or satisfaction surveys; or to send you Send marketing messages. If you do not wish to receive such information, you may unsubscribe at any time.

(d) to send you important notifications, such as notifications of operating system or application updates and installations.

(e) To provide you with a personalized user experience and personalized content.

(f) To certify and manage suppliers and business partners, communicate with or conduct business with suppliers and business partners.

(g) To conduct internal audits, data analysis and research to improve our products and services.

(h) Analyze business operational efficiency and measure market share.

(i) Troubleshoot errors if you choose to send us error details.

(j) Synchronize, share and store the data you upload or download and the data necessary to perform the upload and download.

(k) protect the safety of our products, services and customers or users, and implement and improve our loss prevention and anti-fraud programs.

(l) comply with and enforce applicable legal requirements, relevant industry standards or our policies.

Dazoo ​​may also collect and use non-identifying data. Non-identifying data is data that cannot be used to identify an individual. For example, Dazoo ​​collects aggregated statistics such as website traffic, frequency of use of product features, etc. Dazoo ​​collects this data to understand how users use their website, products and services. In this way, Dazoo ​​can improve its products and services to better meet customer needs. Dazoo ​​may collect, use, process, transfer or disclose non-identifying data for other purposes in its sole discretion. We endeavour to segregate your personal data and non-identifying data and use both types of data separately. If personal data is mixed with non-identifiable data, it will still be treated as personal data.

When Dazoo ​​processes your personal data we will do so on appropriate lawful grounds as required by applicable law, including:

· processing your personal data for the performance of a contract in response to your transaction or service request;

· processing your personal data based on your consent;

· When processing your personal data for purposes such as contacting you, conducting marketing or market research, to improve our products and services, to implement and improve our loss prevention and anti-fraud programs, etc., we will rely on our or a third party's legitimate interests. These legitimate interests include, to enable us to manage and operate our business more efficiently and to provide our products and services; to protect the security of our business, systems, products, services and customers; to manage internally and to comply with internal policies and procedures; Our other legitimate interests described in this policy, among others;

· We may also process your personal data based on compliance and enforcement of legal obligations.

2. How Dazoo ​​uses cookies and similar technologies

2.1 Cookies

To ensure the proper functioning of our website, we sometimes store small data files called cookies on your computer or mobile device. A cookie is a plain text file stored on a computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as user preferences or the items in the shopping basket.

Dazoo ​​uses cookies for the same purpose that most websites or Internet service providers do, namely to improve the user experience. With the help of cookies, websites can remember a user's single visit (using session cookies) or multiple visits (using persistent cookies). Cookies allow websites to save settings such as the language, font size and other browsing preferences of your computer or mobile device. This means that users do not need to reconfigure user preferences each time they visit. If a website doesn't use cookies, every time a user opens a page, the website will see them as a new visitor. For example, if you log in to a website and then go to another page, the website will not recognize you and you will be logged out again. Dazoo ​​will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences. See AboutCookies.org for details. You can clear all cookies saved on your computer, and most web browsers have a cookie-blocking feature. However, if you do this, you will need to personally change your user settings each time you visit our website. For more information on how to change your browser settings, please visit the following links:

Internet Explorer Google Chrome Mozilla Firefox Safari Opera

2.2 Web Beacons and Pixel Tags

In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, an email sent to you by Dazoo ​​may contain a click URL linking to content on Dazoo's website. If you click on the link, Dazoo ​​will track the click to help us understand your product and service preferences and improve customer service. A web beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in emails, we can tell if an email has been opened. If you don't want your activity to be tracked in this way, you can unsubscribe from Dazoo's mailing list at any time.

Your use of our website means you agree to the use of cookies, web beacons and pixel tags as described above.

3. Personal data involved in the use of the APP and how to use it

Please note that whether to install or use this application on your private terminal is entirely of your own volition. By downloading, installing and using Dazhou APP software, you indicate that you have fully understood and agreed to all the terms of this privacy statement. Otherwise, please close this app.

3.1 Data to be collected in order to use certain services

Dazhou APP provides network device positioning functions, speed measurement services, and network acceptance services. When you use the above functions, we need to obtain your geographic location coordinates through GPS, send the coordinates to the Dazhou cloud server for saving, or use the coordinates to match with the operator servers supported by the APP, so as to provide better installation and deployment, speed measurement Experience and more accurate acceptance reports. When you are not allowed to obtain your location, Dazhou APP will not actively collect or send your geographic location coordinates, so it will affect some functions that cannot be used normally.

Dazhou APP provides cloud management network status and data viewing services. When you use the cloud management network status and data viewing services, we need to record your MAC address, IP address and other information and upload it to the cloud management network server to uniquely identify your terminal in the cloud management site and display the information accordingly. Terminal network information. If you are not allowed to record MAC and IP, please stop using Dazhou network products and Dazhou APP after canceling the network;

Dazhou APP provides scanning code to add device function. When you use scanning code to add device functions, we need to access your camera, scan the MAC address and SN number of the device through the camera and upload it to Dazhou Cloud, so that Dazhou Cloud can identify the device model and deliver configuration information. When you do not allow access to the camera, Dazhou APP will not turn on your camera or read the photo information in the device, so it will affect the function of scanning code to add device.

Dazhou APP provides the function of wireless network performance test. When you use the function of wireless network performance test, we need to obtain your device and application information, including device name, device identification code (SN and MAC), hardware model, operating system version, device and application settings (such as region/language) /timezone), etc., so that we can show data in the wireless performance test results. When you do not allow access to device and application information, Dazhou APP will not read your device and application information, which will affect the network check-up and network acceptance functions of the device.

Dazhou APP provides fault location service. When an exception or crash occurs when you use this APP, the APP will collect the basic information of the device (service access time, number of visits, access IP, MAC address, operation content, etc.) and access the storage of the device to record the crash log, and start the APP again , you can choose to feed this log information back to the developer to help you locate the problem. When you are not allowed to query device information or access device storage, Dazhou APP will not actively read the basic information of your device, nor will it access your device storage.

We have defined certain types of device data that applications cannot access without your consent. And these platforms have different permission systems that can be used to get your consent. When Dazhou APP first expresses its desire to obtain permission to access a specific type of data, the Android device will notify you of the permission sought by Dazhou APP before you use the application for the first time, and your use of the application means that you agree to grant the permission.

3.2 How to use the information collected by the APP:

The main purpose of collecting information by Dazhou APP is to report it to the backend server and match the best operator server. Dazhou APP collects and uses, or entrusts third-party service providers to collect and use your personal data when approved or necessary to achieve the following purposes:

● Network device location, deployment location location and location display on the server's map;

● Match the optimal operator server for network testing;

● Scan the QR code to record the new device information;

● User equipment and application information for wireless network performance testing;

● Upload user logs for product fault location.

4. Personal data involved in the use of the product and how to use it

Please note that if you use Dazhou network products completely out of your own volition, it means that you have fully understood and agreed to all the terms of this privacy statement. Otherwise, please stop using Dazhou's network products.

4.1Data to be collected in order to use certain services

For the cloud management function of Dazhou products, it is necessary to report the basic information such as the MAC/SN of the networking equipment to the cloud server as the identification of the management equipment. , the cloud management function is enabled by default.

4.2 How to use the information collected by the APP:

The networking equipment information, terminal equipment information, function configuration and network operation status information are encrypted and stored on the server, and the use of the information is limited to Dazoo ​​providing users with a better management experience and use experience, and will not be disclosed to any third party for use;

5. DazooHow Dazoo ​​discloses your personal data

Dazoo ​​may also disclose your personal data to relevant law enforcement agencies or other government agencies as required by applicable law or in response to legal process. In some jurisdictions, your personal data may also be disclosed to counterparties if Dazoo ​​is involved in reorganization, merger or bankruptcy and liquidation proceedings. Dazoo ​​will also disclose your data where there is a reasonable need to do so, such as for the performance of a contract and where we believe disclosure is necessary and appropriate to prevent bodily harm or property damage or to investigate possible or actual unlawful conduct.

6 How to access or modify your personal data

You it should be ensured that all personal data submitted is accurate. Dazoo ​​endeavours to maintain the accuracy and completeness of personal data and to update such data in a timely manner.

When required by applicable law, you may (1) have the right to access specific personal data we hold about you; (2) request that we update or correct inaccurate personal data about you; (3) refuse or restrict our use of your personal data; and (4) require us to delete your personal data. If you want to exercise the relevant rights, please contact us through our customer service phone. For security reasons, you may be required to provide a written request. We will refuse to process requests if we have reasonable grounds to believe that such requests are deceptive, unenforceable, or compromise the privacy rights of others.

You also have the right to withdraw your consent at any time when Dazoo ​​processes your personal data based on your consent, where required by applicable law. However, the withdrawal of consent will not affect the legality and validity of our processing of your personal data based on your consent prior to the withdrawal, nor will it affect our processing of your personal data on other appropriate legitimate grounds.

If you believe that our processing of your personal information does not comply with applicable data protection laws, you may contact the statutory data protection authority.

7How Dazoo ​​protects and retains your personal data

Dazoo ​​takes the security of personal data seriously. We employ appropriate physical, administrative and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. For example, we will use encryption technology to ensure the confidentiality of data; we will use protection mechanisms to prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnel can access personal data; and we will conduct security and privacy protection Training courses to enhance employees' awareness of the importance of protecting personal data. We do our best to protect your personal data, but please be aware that no security measure can be perfect.

We will retain your personal data for the period necessary to achieve the purposes described in this policy, unless an extension of the retention period is required or permitted by law or permitted by law. Because the storage period of data may vary based on different scenarios and different products and services, the criteria we use to determine the retention period include: the time required to retain personal data to complete the business purpose, including providing products and services, maintaining Corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of systems, products and services, responding to possible user inquiries or complaints, problem location, etc.; whether users agree to a longer retention period; legal, contractual Whether there are special requirements for retaining data, etc. We will retain your registration information as long as your account is necessary to provide you with services. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on the account, and delete your corresponding personal data without special legal requirements.

8 Third-party providers and their services

To ensure a smooth browsing experience, you may receive content or web links from third parties outside of Dazoo ​​and its partners (hereinafter referred to as "third parties"). Dazoo ​​has no control over such third parties. You can choose whether to access links, content, products and services provided by third parties.

In order to provide users with better functions and services, Dazoo ​​may connect with the services provided by third-party service providers. If there is a service involving the use of personal information, the corresponding service will be marked and prompted, and a link to the third-party privacy policy will be provided. , please read the privacy policy of the third-party service carefully before using the service provided by the third-party; before connecting to the third-party service, Dazoo's principle is the principle of non-cooperation involving the user's identifying data risk; using the user's non-identifying data Third-party services for sexual data, users should carefully read the third-party privacy protection policy before using it;

Dazoo ​​has no control over the privacy and data protection policies of third parties and such third parties are not bound by this policy. Before submitting personal information to third parties, please refer to the privacy policies of those third parties.

9 How this policy is updated

Dazoo ​​reserves the right to update or modify this policy from time to time. If our Privacy Policy changes, we will post the latest version of our Privacy Policy here. If we make material changes to our Privacy Policy, we may also notify you of the changes through various channels, such as a notice on our website or a separate notice to you.

10 How to contact Dazoo

If you have any privacy complaints or questions to contact Dazoo ​​Official, please call the 400 service hotline.

When Dazoo ​​processes your personal data in accordance with this Privacy Policy, the Dazoo ​​entity that responds to your request, contacts you, provides you with products or services, or has entered into or is about to enter into a contract with you is the controller of the relevant personal data.